Admin
Address, service hours and venue configuration. Each venue is a card; click to open it.
What is here
Address, city, postal code, phone — where it is.
Country, currency — a Miami venue reports in USD, a Toronto venue in CAD. Set it once.
Timezone — this is not cosmetic. It decides when a business day starts and ends for that venue. A Miami venue on Eastern and a Toronto venue on Eastern happen to agree; get one wrong and its whole day shifts.
Venue type — Restaurant, Club, and the rest. This one does more than it looks: it sets the venue's business day start. A restaurant's day begins at 5am, a club's at 7am, because a club is still trading when a restaurant has closed.
You do not set that hour yourself. Pick the type that matches the room and the day lands where it should.
Save Changes when done.
What is not here
The POS connection. You cannot see it, set it, or break it.
POS credentials are managed by NexReps, not by your organization. If a venue shows as down on the dashboard, that is not something this page can fix — see Reading the dashboard.
Service Hours
Each venue has one or more services: a name, a time range, and the days it runs.
Dinner · 17:00 – 02:00 · Sun, Mon, Tue, Wed, Thu, Fri, Sat
Add Service Hours for another — a lunch, a brunch, a late night.
Why service hours matter
They are what "End of Service" means.
The End of Service push notification fires when a service ends, not at an arbitrary hour. Smart Alerts digests — "lunch complete" — come from here too.
Get them wrong and NexReps tells you dinner is over at the wrong time, every night.
Services and the business day
They are different things, and both matter.
The business day starts at 5am and decides which calendar day a sale belongs to. A service is a block within that day.
That is why a dinner can read 17:00 – 02:00 without contradiction: 2am is still the same business day. If services had to end at midnight, every late night would be split in two.
Archive venue
Removes the venue from lists, pickers and counts. Its history stays.
Archive when a venue closes. Do not delete — the sales that venue made are part of your history, and dropping them would silently change every group total you have ever reported.
Cost center children
A hotel with three outlets on one POS account shows as three venues here. Each has its own address, currency, timezone and services.
The parent — the POS account itself — is not in this list. It is not a restaurant. See Key concepts.
Next
Create user accounts — who gets in.