Everywhere else in NexReps, you go and look. Here, NexReps comes and tells you.
The page
Venues down the left, each with an unread count. Click one to read its alerts.
Three tabs: All, Action needed, Digest.
Action needed is the one that matters. If it is at zero, nothing is wrong. Read that first and stop.
Digest is information — service closed, here are the numbers. Nothing to do.
Dismiss an alert with the ✕. It does not come back.
What triggers one
Sales below expectation — the day is tracking under what this venue normally does, by more than your threshold.
Discounts above threshold — too much given away, as a share of gross.
Service digests — lunch complete, dinner complete, with the numbers.
Unusual activity — patterns that do not fit.
The thresholds are yours
20% below average and 7% of gross are the defaults. They are a starting point, not a recommendation.
An org admin sets them in Settings → Configuration, for the whole organization or per venue. A fine-dining room and a takeout counter do not have the same normal discount rate, and they should not share a threshold. See Configuration.
Tune them until the alerts are true. An alert that fires every day is not an alert, it is wallpaper. Within a week you will stop reading it, and then you will miss the real one.
Getting them off this page
Alerts also arrive by email and push notification. Set that up in Settings → Configuration.
Push only works on the installed app — an alert cannot reach a browser tab that is closed. On iPhone, that means adding NexReps to your home screen first. See Install the app.
Reading the venue list
The counts down the left are the fastest read in NexReps.
Four venues with a 1 and sixteen with nothing is a normal evening. Twelve venues lit up at once is not a venue problem — check status.nexreps.com before you call anyone.
Next
Invoices — the other side of the business.