Five ideas. Once these are clear, the rest of NexReps explains itself.
Organization
Your company. Everything lives inside it — venues, users, products, recipes, settings.
Users belong to exactly one organization and can never see another one's data. That boundary is absolute.
Venue
A restaurant. It has its own sales, its own menu, its own inventory, its own opening hours.
Most numbers in NexReps are either about one venue or about all the venues you can see. Your dashboard shows the group; clicking a venue drills into it.
Business day
This is the one that surprises people.
A restaurant day does not end at midnight. A Saturday that runs until 2am belongs to Saturday, not to Sunday.
So every venue has a business day start. Everything between that hour and the same hour the next morning counts as one day.
It follows the venue type. A restaurant starts at 5am — everything from 5am Saturday to 4:59am Sunday is Saturday. A club starts at 7am, because a club is still trading when a restaurant has long closed.
Nobody sets this. It is a property of the kind of room you run, not a preference.
This is why NexReps numbers do not match a POS report that cuts at midnight. NexReps is right: a table that ordered at 1:30am was part of Saturday night's service, and your staff knows it.
Cost centers
Some venues live inside a larger property. A hotel with a restaurant, a lounge and a rooftop bar might run all three through one POS account.
NexReps calls the POS account the parent and each outlet a child. The parent holds the credentials; each child filters the parent's data down to its own sales.
What this means in practice:
- Each child appears as its own venue, with its own numbers
- The parent is excluded from every count — you have three venues, not four
- Billing counts children, not parents
If none of your venues share a POS account, you can forget this section entirely.
Roles
Who sees what:
| Role | Scope |
|---|---|
| Owner / Org admin | Everything, plus settings and user management |
| Org manager | Every venue, read-only on settings |
| General manager | The venues assigned to them |
| Manager | The venues assigned to them, narrower |
| Chef | Kitchen: recipes, inventory, invoices, food cost |
| Accountant | Financial reports and exports |
Roles set the ceiling. Venue access sets the reach. A general manager with two venues assigned sees two venues — never the group.
See Roles explained for the detail.
Next
First login — getting in and finding your way.